How do I exchange an item?

To exchange an item, simply package the items and ship them back to our facility using the carrier of your choosing. On the link below, you can review the full return policy. Also on this page, there is a Merchandise Return Form that we request all customers include in the return package. This form helps the receiving department process returns quickly and efficiently. Once we receive your return, we'll issue you a Store Credit so you can place your new order for a different size, color, or even a different product entirely.
If you want help placing an exchange, feel free to reach out to us!

Return Form: https://www.medievalcollectibles.com/return-policy/